Potential Money 4 Issue on macOS Sierra

September 23, 2016
Issue on macOS Sierra

After the new macOS Sierra was officially released, we received a number of emails from our users who weren’t able to access their data. They reported having received an error message saying “CANNOT OPEN FILE: iCloud files cannot be opened with this version.”

On macOS Sierra, iCloud Drive has the ability to automatically save files from your Desktop and Documents folder to the cloud. However, Money 4 cannot open files saved on iCloud, and implementing this ability will require significant time and human resources if we don’t want to break the Dropbox sync (and we really wouldn’t want that!).

For now, we may suggest a workaround that would let you store Money data file locally and avoid this issue on Sierra. To do that, find the .money file (or files if you have more than one) on iCloud and transfer it back to your hard drive.

If you wonder where exactly you could store your Money file when both your Desktop and Documents folder have been moved to iCloud, you could do the following:

  • Open Finder and press the Shift + Cmd + G keys together.
  • In the address field that appears, type these two symbols: ~/
  • Click Go. Your user directory will open, allowing you to create new folders inside. Create a folder named Money and store the data file there.
  • If you use the Money backup feature (which is always a good idea), you are going to need a separate folder to store your backup file.

Last but not the least, we’re still focusing on finishing the new version of Money. We know it’s taking way too long, but the current phase could be called Rigorous Testing v3.5, and the finish line is almost within the reach. Sorry for making you wait.